Returns & Exchanges

At Queen Creek Olive Mill, we take pride in the quality of our farm-to-table products and want you to be completely satisfied with your purchase. If you receive a damaged item or are unhappy with your order, please contact us within 30 days for a replacement or refund.

Return Process

• 1.
  Contact Customer Support

  Email our team at [email protected] with your order number and details regarding the specific items you wish to return or exchange.

• 2.
  Provide Documentation

  For items damaged during transit, please include clear photos of the packaging and the product to help us expedite your claim with the carrier.

• 3.
  Package Your Return

  If a return is authorized, securely pack the unopened items in their original packaging to ensure they arrive safely back at our farm.

• 4.
  Receive Refund or Replacement

  Once your return is received and inspected, we will process your refund to the original payment method or ship out your replacement locally-crafted goods.